Our Process

Taking care of us is clearly their #1 priority!

We hired CapitalTek because we needed someone we could trust to completely take over our IT - and the folks at CapitalTek have been exactly what we were looking for and more. They take complete ownership of our computer network and treat us like family. I know that protecting us and taking care of our systems is their #1 priority. They explain what they are going to do and then follow through. The clarity, transparency and training they provide us is so important to us. I have no hesitation in recommending them to anyone.

Protection, protection, protection. Peace of Mind.

With CaptialTek, we have peace of mind in this new accelerating digital working world knowing that our information and systems are safeguarded by professionals. What I absolutely love about CapitalteTek is their 'can-do attitude', global coverage and excellent responsiveness. CapitalTek are more than a Managed Service Provider, they are business partners that recognize your data assets are valuable and can partner with you using proven technologies to improve and accelerate your business success.

Honest & Reliable

Your guys actually show up when we need them, are always on-call, and stay until the job is taken care of. This is a huge deal - it doesn't matter what the business or industry is, there is only a small percentage of service companies that do what they say they will do, and you guys actually follow through. We refuse to use anyone else.

Serviced our organization for years.

CapitalTek has serviced our organization for several years now and the level of technical service we receive from this company is outstanding. Whenever we have a question or a service need, they are very responsive. I highly recommend this company to anyone looking for great voice communication service.

Hands-down the best value for your company!

CapitalTek's response times have been exceptional. From strategic planning to power outages, CapitalTek has been integral to adding resources to match our rapid growth. CapitalTek understands healthcare and the ever changing field of this industry. We can rely on their expertise in the industry to guide us on company policy. I would recommend CapitalTek for any organization needing an IT firm!

Diligent and Responsive.

After working with CapitalTek for several years, I can confidently say that there is little or no down time. Even in the face of something that cannot be fixed quickly, CapitalTek is diligent in solving the issue and keeping us apprised. Moreover, CapitalTek keeps up on the latest technology and software updates and keeps us current.

Excellent Service and Attentiveness to my Account.

I want to thank CapitalTek for your excellent service and attentiveness to my account. When needed, they always respond with a positive, helpful and professional attitude. CapitalTek always listens patiently, explains the issue in a way I can understand and successfully solves my problems with a specific and clear solution. Thanks to your experience, I no longer have issues with programs, search problems or hard-drive repairs.

Best decision we have ever made!

I have tremendous peace of mind not having to worry about our production up time as it is being monitored 24/7 by dedicated staff at CapitalTek. CapitalTek exceeds the competition in their overall standard of excellence, as they are more proactive, accountable, and conscientious than any other firm we had used previously.