Our Story

Founder and CEO, Sergey Poltev, has been fixing computers since he was 12 years old, when his first computer blew up. He saved money from his pocket allowance to buy parts to rebuild and fix the early model PC. That began his fascination with computer technology.

This later inspired him to follow his passion to University. He received a Russian National Scholarship and completed the degree of M.Sc. in Computer Science with Honors.

At the age of 18, Sergey opened a successful internet café / PC gaming studio in Russia with two teenaged business partners. His initial goal was to earn enough money to buy a cell phone. At that time, internet access from one’s home was financially out of reach for most people in Russia. The demand for internet café services was strong so this resulted in a successful enterprise.

Sergey quickly saved money for a cell phone. Two years later, he sold his share of the business in order to pay for the cost of a University exchange program that allowed him to study in the US for an academic year.

Sergey launched CALLGEEK (later renamed to CapitalTek) in 2008. He had recently immigrated to Canada to seek new opportunities and like many immigrants, he couldn’t find a job despite having strong academic credentials. 

As a newcomer to Ottawa in his mid-twenties, he had no business contacts, no startup funds and spoke very little English. Despite these obstacles, he was determined to succeed in his new home country, so he started a computer services company from scratch. To find his initial clients, he walked door to door in residential areas of Ottawa and placed his brochure in mailboxes.

In 2010 Business started to grow with addition of Proactive Maintenance, Monitoring and Backup Services. Sergey Incorporated the business, expanded Offices, hired first staff, and did major rebrand (renamed CALLGEEK to CapitalTek) to attract business customers. This Brand continues to bring awareness today. Company Established good presence here as one of the Top IT service providers in Ottawa 

From these early stages of CapitalTek and continuing to this day, Sergey has always gone “over & above” with customer service and always tries to exceed expectations. This customer-focused approach showed results in the early stages of the firm. After he was able to acquire a few clients, the referrals came in quickly. Referrals continue to be a major source of new clients. 

One happy partner at a time, CapitalTek quickly built a reputation as a leading IT and Cybersecurity company with excellent customer service. 

As word spread, CapitalTek grew and expanded to provide the greatest products and service to their clients. 

New team members were brought into  expand the expertise and knowledge to solve even the most advanced problems. The support team was also expanded to ensure CapitalTek was able to provide the white glove service needed to every customer. 

As CapitalTek continued to expand and continue it's dedication to excellent solutions and service, the company started receiving awards and recognition for our work.

CapitalTek was named Ottawa's Best IT Company in the Faces Magazine Ottawa awards in 2017, 2020, 2021 and 2022. A true testament to our commitment to excellent client service. 

Sergey was named a top young business leader, making the Ottawa Business Journal's Forty under 40 list in 2021. 

CapitalTek was crowned the Top Choice Award Winner for Top Choice IT Support Services in the 2022, one of the most coveted endorsements a business can receive in all of North America.

CapitalTek is now an industry leading IT & Cybersecurity company. Our award winning services include everything a business could need to stay secure, compliant and get the most out of technology. With three office locations, CapitalTek continues it's commitment to excellent client service beyond it's Ottawa roots. 

Sergey’s passion for computers continues to this day and he’s constantly on top of new technology and AI developments to ensure his clients get the best services possible. 

The company’s guiding principle is “it’s not enough to quickly repair a computer malfunction; it’s vital to prevent computer problems from happening in the first place to avoid disruption to business.”